Leading Global Brands Are Raising the Bar for Customer Experience with Varex AI
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Boost in support team capacity
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Resolution rate
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Reduction in support costs
Raising the Customer Experience (CX) Bar with Industry-Leading, Enterprise-Ready AI Solutions
Leverage Sanctioned Generative AI as the powerful combination of Varex’s generative tech and LLMs, enabling brands to respond to more customer queries while preserving brand safety and security.
Meet Customers Where They Are: On Every Channel
Deploy Powerful Technology with Minimal Effort
Anne wants to open a new bank account
Join the World’s Largest and Most Trusted Brands to Elevate Mission Critical CX Processes.
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Our AI customer service system is trained with your unique customer intents, historical context and current sentiment for higher CSAT. Utilize the latest in Conversational AI intent narrowing and automated topic suggestions.
Provide conversations everywhere over a single AI interface across all your customer contact channels from email, chat, messaging, SMS, social, search and voice.
Auto-pilot and Co-pilot modes allow the AI to act as either a full automatic agent or an agent sidekick that drafts a response for agents to confirm or provide better suggestions.
Rest at ease knowing our system has passed the most stringent security certifications. Varex is SOC2, GDPR, HIPPA PDPA and CCPA Compliant, has ISO 27001 Certification, and has PII and Systems Protections.
Foster engagement to drive revenue, anticipate customer questions and implement proactive care to address issues before they even occur. Detect and learn subtle emotional and sentimental language variations.
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Integrate with all customer communications software and with backend business systems for fully contextualized and tailored customer journeys.
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Varex Is Your Holistic AI Partner in Transforming Your Business.
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