Varex.AI | Telecomunications

Answer the Call for CX with AI.

Telecom customer service that grows profits and reduces churn.

Answer with AI now

Provide Experiences to Turn Customers Into Loyalists.

One platform that is already trained on key telecom intents to deliver quick time to value and growth.

Awareness

Return policies

Product policies

Offer details

Consideration

Warranty details

Sizing availability

Personalized recommendations

Purchase

Card issues

Cross-sell opportunities

Order modifications

Service

Returns and refunds

Damaged products

Claims

Loyalty

Proactive care

Tier-based messaging

Rewards and discounts

How Conversational AI Addresses Fintech’s Moments.

Revenue Moments

Drive consumers effortlessly from selection to cart with proactive recommendations on products to decrease cart abandonment and increase revenue.

Service Resolution Moments

Create an effortless experience that can turn returns into hyper-loyal.

Brand Experience Moments

Offer personalized and immediate service and delivery, from account updates, ordering status and tracking.

Loyalty Moments

Convert and capture new leads by incentivizing referrals and promotions.

Field Proven at Scale with Best in CX Results

%

Tickets resolved on Day 1

%

Reduction in support costs

%

Increase in CSAT

Resource Highlights.